Frequently Asked Questions

Of course! We always offer and encourage our couples to have a consultation with us before you book; this way you can make sure that you will feel comfortable with us filming your wedding as this is a very important decision!

As soon as possible is our advice as we can only film one wedding per day, around the same time you book your photographer is a good rule of thumb! We may take on last minute bookings, but we do get booked up in advance very quickly over the main season of May to September!

We cover the whole of the South West! Our packages are all inclusive so there are no hidden extra charges, and we also offer our consultations free of charge!

We have worked with a variety of photographers over the years, we will always get in touch with them before the big day to introduce ourselves. On the day itself we work very closely with the photographer, you have paid us both to be there and capture your day so we always work with this in mind!

We hear this alot, surprisingly most of the time from grooms! We will always go out of our way to make sure you feel at ease with us, we do this by filming the day discreetly and making sure we don’t intrude while maintaining a professional, friendly and helpful attitude. We much prefer to film the day as it naturally happens, no posing or poking our cameras into your faces!

Yes and no, this comes down to copyright laws. As an official company we are bound to abide by the law in terms of using copyrighted music. We will choose the music for the highlights film because this will go online for friends and family to watch, we base the choice on each couple. This way you will have a song that is just for you and your wedding! However we are able to obtain a blanket copyright license for music on DVDs, this means we can use any music you wish for your main feature film.

We provide two films with every package, our Highlights of the Day films are around 3-5 minutes depending on the song that is used. however with your Feature Film this can depend on many things such as which package you have chosen, the type of ceremony you have and how long your speeches as these two are the most important and longest moment from your day. On average our Feature Films come in around 40-60 minutes, however Feature Films from our Carnation package will be much shorter – around 15-20 minutes. 

We usually say between ten and twelve weeks from the date of your wedding, and once we have your final music choices for the feature film. We will never rush the editing process, as this is where we turn the footage into a beautiful film that you will love.

We don’t offer raw footage to our couples as we provide a documentary style Feature Film, this means that on average we give you around 80-90% of what we shoot on the day – taking out any repeated detail shots or shots where a guest might accidentally walk right in front of our cameras (this is because we are so discreet they don’t know we are there!). We also spend many hours editing every single clip that goes into your films, colour correcting and grading to make it look even more beautiful! We also record our audio separately, and again will spend alot of time cleaning up the audio to make sure you can hear every last word as clearly as possible. 

We are filmmakers, not photographers even though our kit can also be used for photography we have not been trained to do so! This is why we have teamed up with Bruckshaw Photography to offer you a joint videography AND photography package. This way you get two specialists capturing your day who always work well with each other and have complementary styles!